Store Manager, Spa business

Our client is a growing Spa franchise offering a variety of relaxing beauty and relaxation services.

Seeking experienced Manager to oversee a high volume location and a staff of up to 40 Associates.

Responsibilities:

Assists Franchise Owner in setting and achieving all membership and retail sales goals and profitability.

-Train, monitor and coach performance of sales associates.

-Responsible for all human resource functions for clinic staff and therapists including interviewing, hiring, training, evaluating performance, scheduling work, conducting staff meetings, resolving concerns or disputes, disciplining and terminating and related recordkeeping.

-Assists in providing excellent customer service to guests.

-Maintain professional, clean and safe clinic environment for employees and guests.

-Responsible for generating sales reports.

-Ensures employee work time is properly recorded and payroll is processed in a timely manner.

-Maintains inventory and orders supplies.

-Other duties as assigned

Qualifications:

– 3 plus year’s Management, marketing and sales experience in service/retail industry.

-Ability to identify and problem solve, set expectations and goals and delegate.

-Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.

-Strong conflict resolution skills.

-Customer Service leadership.

-Excellent trainer and motivator.

-Must be able to use office equipment including telephones, computers, fax and copier machines.

-Regular and reliable attendance, and ability to work flexible days and hours.

-Accepts constructive criticism in a positive manner and uses it as a learning tool.

Base salary in 40-45k range plus incentives. Estimated income of 50k.

Job Type: Full-time

Salary: $45,000.00 /year